Rates & Insurance

Rates

Call to Discuss

Payment

Cash, check and all major credit cards accepted for payment.

Insurance

I am accepting private pay only. Many of us therapists no longer take insurance, as it limits optimal care. For example, not all diagnoses are covered, many insurance companies limit the number of sessions authorized, and your information is not confidential due to their need to know about your progress and our treatment plan.

However, please check with your insurance provider to see if they provide Out of Network services. Many PPOs have this benefit. If this is the case, once you pay for your session, I can provide you with a superbill that you can provide to your insurance company, or I can submit a claim on your behalf, for reimbursement. Many of them reimburse between 70-80% of my fee. Please call them to confirm.

Please be aware of the following:

If you have a health insurance policy, by law it will provide coverage for mental health treatment. As a courtesy, I will fill out and submit forms to help you receive the benefits to which you are entitled; however, you (not your insurance company) are responsible for full payment of all fees . It is very important that you find out exactly what mental health services your insurance policy covers.

You should carefully read the section in your insurance coverage booklet that describes mental health services. If you have questions about the coverage, call your plan administrator. I will provide you with whatever information I can based on my experience and will be happy to help you in understanding the information you receive from your insurance company. If it is necessary to clear confusion, I will be willing to call the company on your behalf. In most cases I will copy the insurance card to verify benefits. This will explain the deductible, co-payment, and any session limitations that your insurance may have. These benefit summaries are not a guarantee of payment.

You should also be aware that insurance companies require you to authorize your therapist to provide them with a clinical diagnosis, even if the therapist is an out-of-network provider, like myself. Sometimes your therapist has to provide additional clinical information such as treatment plans or summaries, or copies of the entire record (in rare cases). This information will become part of the insurance company files and will probably be stored in a computer. Though all insurance companies claim to keep such information confidential, I have no control over what they do with it once it is in their hands. In some cases, they may share the information with a national medical information databank. I will provide you with a copy of any report I submit, if you request it.

Cancellation Policy

If you do not show up for your scheduled therapy appointment, and you have not notified me at least 24 hours in advance, you will be required to pay the full cost of the session.

Schedule Online

Request a therapy appointment onlineĀ here.



28494 Westinghouse Place Suite 314
Valencia, CA 91355

dr.sandra.santana@gmail.com
(661) 432-1194

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